Privacy Policy

Last updated: 2026-09

This policy applies to the cross-border network acceleration subscription service provided by VPNDK. We value your data security and privacy. Below we explain how we collect, use, and protect your information. By using this service, you acknowledge that you have read and understood this policy.

1. What Data We Collect

VPNDK provides a cross-border network acceleration subscription service. To deliver and improve the service, we collect the following data, each item directly related to account provisioning, billing, and maintenance.

Account information. Registration only requires a username and password — no email address needed. The username is used for login and identity verification; the password is stored hashed, so we cannot read your plaintext password. Not requiring an email reduces unnecessary personal data retention, and you never have to worry about your inbox being used for marketing.

Order records. When you purchase a plan or data pack, we record the order number, selected plan, payment amount, and activation time. These records are used to provision the service, process refunds, and reconcile accounts. Data pack and monthly subscription traffic reset rules are also written into the order so you can look them up when needed.

Access statistics. To improve service quality and troubleshoot issues, we collect anonymous access statistics, including page visit times, device type, and operating system version. This data does not include your browsing content or connection destinations — it is used only to understand client version distribution and page performance.

2. No-Log Stance

VPNDK does not record which websites or apps you access through the service. Specifically, we do not retain:

• The destination websites or IP addresses you visit;
• The start and end times and duration of each connection;
• The content of transmitted data.

What we retain is only the account information and order records necessary for service operation. This stance is part of the Terms of Service and will not change due to policy adjustments. Any connection activity you generate while using the service will not be linked to your account to form a traceable browsing profile.

3. Cookies & Local Storage

The website uses a small number of cookies and local storage, limited to:

• Remembering your language preference so you don't have to choose it again on every visit;
• Keeping you logged in so you don't need to sign in repeatedly during a session;
• Counting page visits to understand which pages are viewed most often.

We do not use cookies to track your cross-site behavior, nor do we use cookie data for advertising. You can clear this data in your browser settings; after clearing, you only need to log in again, and your subscription service remains unaffected.

4. Payment Processing

Payments are handled by third-party payment platforms. We only receive payment result notifications and never touch your bank card number, payment password, or other sensitive information. Supported payment methods include Alipay, WeChat Pay, and USDT. Third-party payment platforms process data under their own privacy policies; we recommend reviewing their terms before use.

5. Data Retention & Deletion

Account information is deleted after you cancel your account. Order records are retained until the end of the statutory retention period for financial reconciliation. You can request deletion of your account data through the ticket system, and we will process it after verifying your identity. After deletion, your username, password, and order-related information will be removed from the servers and cannot be recovered.

6. Policy Updates

This policy may be updated as the service changes. Significant changes will be announced on the website or via in-app notifications after login. Continuing to use the service means you accept the updated policy. If you have questions about the policy, you can contact us through the ticket system.